Privacy Policy
Effective October 21, 2026
This Privacy Policy explains how American Structural Pest Control West, Inc. ("American Structural Pest Control West," "we," "us") collects, uses, and protects your information when you visit our websites, contact us, or receive text messages from us.
Information we collect
- Information you give us: your name, phone number, email address, service address or ZIP code, and details about the pest problem or service you need, when you use our chat, fill out a form, call, or email us.
- Information collected automatically: basic device and usage information, such as browser type, pages visited, and referring links, collected through cookies and similar technologies.
How we use your information
- To respond to your questions and service requests
- To schedule and confirm appointments, and send reminders and updates
- To send text messages you have agreed to receive
- To follow up on your quote and on completed service
- To operate and improve our website
SMS text messaging
If you opt in to receive text messages from American Structural Pest Control West, Inc., we use your mobile number only to send the messages you agreed to: customer care messages related to your inquiry, appointments, quotes, and service updates, and, if you separately opt in, promotional messages. Customer care and promotional consent are separate checkboxes. Message frequency varies, typically 1 to 6 messages per month. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How we handle information
We use your information only for the purposes described in this policy. We use service providers that support our business, such as customer care, scheduling, and message delivery platforms, and they may use your information only to provide those services to us. We may also disclose information when required by law or to protect our rights and the safety of others. Text messaging opt-in data and consent are never included.
Cookies
Our websites use cookies and similar technologies to understand how visitors use our pages. This information does not include your mobile number or your text messaging consent. You can control cookies through your browser settings.
Data retention and security
We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
You can opt out of text messages at any time by replying STOP. You can ask us to access, correct, or delete your personal information by contacting us using the details below.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
American Structural Pest Control West, Inc.
21143 Hawthorne Blvd, Ste 406, Torrance, CA 90503
Phone: (310) 699-3110
Email: amanda@aspcwinc.com